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It all begins with a better stay at Colonial Heights.

We're ready to support you every step of the way.

Our FAQ Hub

The questions that may be on your mind

Can families visit during a patient’s stay?
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Absolutely. We welcome family involvement and encourage visits, as loved ones play a big role in recovery and emotional well-being.
How quickly can admission be arranged after a hospital stay?
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In most cases, admissions can be coordinated within 24 hours. Our team works directly with your hospital’s discharge planner to ensure there are no delays in your care.
Do you accept Medicare, Medicaid, or private insurance?
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Yes, we work with Medicare, Medicaid, and most private insurance plans. Our financial team is available to answer questions and verify your coverage.
Can I schedule a tour before choosing Colonial Heights Nursing & Rehabilitation Center?
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Absolutely. We encourage families to visit our facility, meet our team, and see our rehabilitation and nursing services firsthand.
Do you offer therapy seven days a week?
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Yes. Through our LifeWorks Rehab program, patients may receive therapy up to seven days a week, helping them recover faster and return home sooner.
Can you handle complex medical needs in addition to rehabilitation?
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Yes. In addition to short-term rehab, we provide skilled nursing care for patients with complex conditions such as wound care, diabetes management, and IV therapy.